Questions Businesses Often Ask About BEP Services
Here are some answers to the questions businesses most commonly ask about
using BEP-provided services. For general questions about the BEP, also check our FAQ page under
Resources.
- What will Wisconsin BEP provide?
- Exactly how does it work?
- What sets Wisconsin BEP apart from other food service companies?
- Is your mission to provide work for the blind, or to service the customer?
Great Food
Whether you are talking about vending machines or an on-site service,
Wisconsin BEP will ensure that only quality food products are sold.
You have our guarantee. We sell only brand name products that are
fresh, attractively presented and sold at competitive prices.
Commitment to Excellence
If Wisconsin BEP is selected to provide
service to your employees, you will be getting our unconditional commitment
to excellence. We believe that the customer comes first, and you
should expect quality food products and prompt and courteous service.
We strive to do a better job than our competition.
Solid Management
Wisconsin BEP will provide a trained,
licensed operator to service your account. This BEP operator will be a
self-employed entrepreneur whose livelihood will be determined by the level
and quality of service provided to you. Our managers happen to be
legally blind, but that is not a handicap. They have received
extensive training, and are now independent business people just like anyone
else.
Modern Equipment
Wisconsin BEP will commit to installing
new equipment at your location. We use only top-of-the-line equipment
- all national brands that you have come to equate with dependability.
Supervision
Wisconsin BEP will assign a staff person,
a Business Enterprises Consultant, who will work with you and the manager to
ensure that we fulfill our commitment to excellence and that our operations
comply with all applicable laws and regulations.
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It's really quite simple. Once your company and
Wisconsin BEP
agree on the terms and conditions of the operation, we will assign a
Business Enterprises Consultant who will work with you to customize the
service to meet your specific needs.
Wisconsin BEP will make the necessary alterations to the space and
install the equipment at no cost to your company. We will then
purchase merchandise to stock the facility. A licensed operator will
be assigned to run the operation. From that point on, that BEP
operator is responsible for all aspects of the service, including purchasing
product, cleaning the facility, hiring employees, and other duties.
The Business Enterprises Consultant will stay in close contact with you
to ensure that our service is meeting your needs and expectations.
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This is an easy one: It's our operators. They are well
trained, and their livelihoods depend on providing high quality customer
service. You will know the actual owner of the business servicing you.
The quality of service to you won't depend on some lower level route worker
that makes an hourly wage. Our operators are personally invested in
the level of service they are providing you.
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The two go hand in hand. The legislative mission is to provide
opportunities for persons who are blind, and we believe we can best
accomplish this goal by keeping our focus on you - the customer. By
channeling our energies and efforts on providing high quality products and
outstanding services, we believe there will be greater opportunities for our
licensed managers who just happen to be legally blind.
To find out more about our services, simply call BEP Manager, Kent
Walser, at 608-268-2710 or email him at
Kent.Walser@rsvw.org.
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Last Revised:
09/29/05.
